The Rider Store

Understanding The Status Of Your Order

The status of your order is available in “My Account”, Order History almost immediately after you place an order. It is automatically updated each time your order advances through the process. If items within your order ship separately, your Order History information will be displayed for each item. Please see below for a list of status messages that will be used to inform you of your order status.

  1. Check the status of your shipment without needing to contact us
  2. Re-order products
  3. See real-time updates on the location of your shipment
  4. Opt in or out of SMS cell phone notifications and email notifications
  5. Click to begin shopping in your online store again.