After you place your order, you will receive email updates about your order status. Keep these emails accessible for your records. Here are examples of emails you might receive:
Order Confirmation. This email confirms that we have received your order. The email will include your order number. Please keep this email for your records. If you do not receive this order confirmation email, please contact our Customer Service at 1-306-566-4229.
Shipment Confirmation. This email confirms that some or all of your order has shipped. You may receive multiple Shipment Confirmation emails if items are shipped separately. The arrival time of your items depends on the shipping destination and Canada Post parcel delivery guidelines. Please visit Canada Post site for Parcel Delivery.
Important Notice about Your Order. This email provides important information about your order, such as: difficulty in processing your order; inability to ship to the address provided; existence of a duplicate order; and cancellation of an order. If you receive one of these emails, please call our Customer Service immediately at 1-306-566-4229 so the problem can be addressed.
If you have any questions or concerns with the status of your order please don’t hesitate to contact by email at firstname.lastname@example.org or call Customer Service at 1-306-566-4229.